In the course of operating the STB services, we may collect two types of information about our users: Personal Information and Non-Personal Information.
"Personal Information" is personally identifiable information, such as your name, address, E-mail address, birth date and gender. Personal Information is collected by us when you choose to provide it to us when registering for an STB services, such as when you choose to subscribe to an STB service, enter an STB promotion or choose to receive an STB newsletter. In addition, if you choose to contact any of our customer service representatives, we may keep a record of that correspondence so that we may fully address the subject matter. We may also receive Personal Information from our business partners and other third parties, provided that such third parties confirm to us that you have permitted them to share such information.
Business contact information such as the name, title, business address, E-mail address or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.
"Non-Personal Information" is information of an anonymous nature, such as your Internet Protocol Address (IP Address), the domain you may have used to access an STB services, the type and version of browser or operating system you may be using, and the website you may have come from and visit next. Aggregate information, such as demographic statistics of our users (i.e., average age or geographical allocation of our users), number of visitors and average time spent on an STB services, is also considered Non-Personal Information.
Non-Personal Information is collected or derived by us in the course of operating the STB services. For example, our web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a cookie or through a web beacon when you choose to visit an STB services. Non-Personal Information is used by STB as described here.
USE OF PERSONAL INFORMATION
Personal Information may be used by us for the following purposes:
(a) providing you with the STB services and information you have requested from us, including your use of the STB sites. We may from time to time use your Personal Information to contact you about changes, enhancements or similar notices related to the STB services;
(b) if you indicated that you were interested in receiving offers or information from STB or certain of our selected sponsors or advertisers, STB may send you E-mail materials and other mailings about products and services that we feel may be of interest to you. If at any time you would like to end your subscription to any such E-mail materials, follow the instructions at the end of the message;
(c) if you enter a contest or other promotion offered on an STB Site, we may, under the rules of the promotion, use your name and certain other information to administer the promotion, such as contacting, announcing and promoting the winners of the promotion;
(d) STB may also use Personal Information if it has reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law or in order to protect or defend a legal interest.
DISCLOSURE OF PERSONAL INFORMATION
We will not sell or rent your Personal Information to anyone.
We will only disclose your Personal Information to third parties:
(a) where you have specifically given us your consent to disclose your Personal Information for a designated purpose;
(b) who are acting on our behalf as our agents, suppliers or service providers, solely to enable us to more efficiently provide you with the STB servicess. Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such Personal Information and to use such information solely for purposes related to the provision of the STB servicess;
(c) as may be set out in the Terms And Conditions applicable to an STB services, to facilitate the provision of such STB services, such as fulfilling legal requirements;
(d) as required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest;
LINKS TO OTHER SITES AND ADVERTISEMENTS
In certain areas, such as when you provide credit card information to us, we work to help protect the security of your credit card information during transmission by using industry-standard Secure Sockets Layer (SSL) encryption technology.
ACCESSING AND CHANGING ACCOUNT OR REGISTRATION INFORMATION
STB provides you with the means to access, update, edit or delete any Account or Registration Information you may have provided to us at any time by sending an E-mail to the relevant STB services, and requesting a change or deletion of such information as desired.
If you are unsure whether we have a record containing any of your Personal Information and would like to confirm whether or not we do, please send an E-mail to our Privacy Manager by clicking here, indicating all E-mail addresses that you may have given us.
If you decide at any time that you do not want to receive any E-mail materials to which you have subscribed, you may choose to unsubscribe to these E-mails by following the instructions at the end of the message.
QUESTIONS, COMMENTS OR SUGGESTIONS
STB USE OF NON-PERSONAL INFORMATION
Non-Personal Information is collected or derived by us in the course of operating the STB servicess. For example, our web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a cookie or through a web beacon when you choose to visit an STB services.
In addition to STB's practices related to IP Addresses, cookies or web beacons, Non-Personal Information is used generally by STB to monitor and improve the operation of the STB servicess, to perform statistical analyses of the collective characteristics and behavior of our users, to measure user demographics and interests regarding specific STB servicess, to describe our services to third parties such as prospective business partners and advertisers and to analyze how and where best to use our resources. No Personal Information will be disclosed during these activities.
STB may also use Non-Personal Information to inform our sponsors and advertisers as to the performance of a particular sponsorship (such as a contest) or advertisement. In such case we may disclose to those third-party sponsors and advertisers the overall aggregate demographics available regarding, for example, who participated in a contest or who saw and clicked on an advertisement. No Personal Information will be disclosed to these sponsors and advertisers as part of this process; only information in an anonymous, aggregate form will be disclosed.
An IP Address is the unique number which is assigned to every direct Internet access point. Many IP Addresses can generally be associated with certain Internet service providers or large organizations. IP Addresses do not contain any Personal Information. When you, through your browser, request a web page or similar Internet information from another computer on the Internet, your browser automatically provides that computer with an IP address to which it will send the requested information.
STB and IP Addresses:
(a) whenever you request an STB services web page or certain other similar STB content, your browser automatically provides our computers with your IP Address, to which our computers will send the requested information. Each such request is logged by our computers with information including the IP Address of the computer that requested the page and is stored by our computers as needed for the purposes described in this policy;
(b) STB may use your IP Address to display more appropriate and relevant content and advertising, such as content and advertising based on your geographic area. Aggregate information derived from IP Addresses may be reported by STB to its advertisers and partners. For example, STB may report to its advertisers the estimated total number of users accessing a particular STB Site from a specific province;
(c) STB may use your IP Address to facilitate the diagnoses and remedy of a technical problem reported by you or our technical team.
COOKIES AND WEB BEACONS
A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser and will NOT let a website know any personal information about you, such as your name and address. Since cookies are only text files, they cannot run on your computer, search your computer for other information or transmit any information to anyone.
(a) monitor website usage and improve the operation and performance of the STB servicess and to make our STB servicess easier and more convenient to use. For example, cookies help us remember who you are through your browser settings so that we can offer and provide more personalized services (i.e., language preference). Cookies also allow us to save passwords and preferences for you so that you will not have to re-enter them the next time you visit an STB services;
(b) measure aggregate user traffic and demographic statistics related to the STB servicess and advertisements (i.e., number of users, average time spent, average age and similar statistics). This information helps us to better understand when to update, change or offer new services and provides us with details as to the performance of third-party advertisements and content. This information may be reported, in aggregate form only, to our current and prospective sponsors, advertisers and business partners. No Personal Information will be disclosed in such reports;
Certain STB servicess may contain electronic images known as web beacons — sometimes called single-pixel GIFs — that allow STB to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your Personal Information; they are a technique used to compile aggregated statistics about STB services usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. Certain STB services web pages may also contain web beacons placed there by our advertising partners to help STB determine the effectiveness of our Internet advertising campaigns.
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